Frequently Asked Questions

Where is your modelling dough produced?

In Canada! All of our modelling dough is handcrafted in our studio right outside of Toronto.

How long does your dough last?

Our dough can last months if massaged and played with consistently, and stored well-sealed. If any signs of mold do appear, please discard it right away.

How should I store our dough to make it last?

Be sure to screw the lids on tightly to prevent the dough from drying out. We recommend storing your dough in the fridge once it's been opened to keep it fresh.

Do you ship Worldwide?

Yes! Shipping rates vary by location and will appear in your shopping cart upon checkout.

For what ages do you recommend playing with dough?

We recommend our modelling dough for children above 2 years of age, because it is a choking hazard. There is no set limit thereafter as to what age can play with it. Many adults use it as a stress-reliever!

What if my child eats it?

It will taste as though they've swallowed a mouthful of sea water – gross! Even though our play dough is made from 100% non-toxic ingredients, our dough is a TOY product and is NOT edible.

What are the ingredients in your dough?

Our dough is made from natural ingredients wheat flour, sea salt, vegetable oil, and premium quality bakery-grade coloring and aromas. 

Do you add any harsh chemicals or additives to your play dough?

Not at all! Safety is our number one priority. We only use 100% non-toxic ingredients.

What is your return policy?

We offer a full money-back guarantee on all our products. Simply return your product back to us along with a copy of the invoice and we’ll issue your refund within a week of receiving it. You will be informed when your refund has been processed. For credit cards, please allows 1-2 weeks to show up on your bill. Please note that customers are responsible for covering all shipping costs required to process their return.

Fresh & Handcrafted

Feel Free to Contact Us

We're always happy to answer any other questions you may have! 
hello@doughparlour.com

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