IMPORTANT: Our modelling dough is NOT edible, and should not be ingested. The Dough Parlour and/or its owner and/or its employees are not responsible for any allergic reaction that may arise from interaction with our dough.

RETURN POLICY 

At The Dough Parlour, we offer a satisfaction-guaranteed shopping experience. We work extra hard to ensure fresh, superb products. We pride ourselves with responsive customer service. If for any reason you are not satisfied with your purchase of a product, you can return it for up to 14 days from the date of purchase. Please contact customer service: hello@doughparlour.com

Please note that shipping costs are not refundable. Any product returned must be in the same condition it was received, in its original packaging, and mailed with the receipt. Customers are responsible for re-shipping fees.

SHIPPING

We offer worldwide shipping.  International purchases may result in additional import duties, taxes, and charges. The Dough Parlour is not responsible for any additional charges that may result from international customs offices or any third party broker.

CURRENCY/PAYMENT
All prices are in USD (US dollars). We accept PayPal, and other major credit cards. Please note that when we review your order, if any items are unexpectedly out of stock, or if extra shipping applies that you do not approve, you have the option to have your order refunded in part or in full.  If some items are not in stock, we will notify you promptly by email, and ask if you would like your order modified or cancelled.

TAXES
Canadian Customers: HST is charged on shipments to HST provinces. Customers in the rest of Canada pay only GST.

SHOP SECURELY

At The Dough Parlour, we’ve taken every measure to ensure that our online ordering system allows you to shop worry-free, with the knowledge that personal information you provide is safe and secure. All credit card transactions are encrypted with an SSL certificate and secured. If you have questions, comments or concerns regarding our online store security, please contact us via our email address: hello@doughparlour.com.

PRIVACY
We respect your privacy. We will not share your personal information for any reason other than what is required to process your order (i.e. via Paypal).

SUBSCRIPTION

By accepting the terms and conditions, you agree to receive emails from The Dough Parlour about special news, offers and coupons.

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